3T Aura Pro Cervélo Custom Edition aerobars recall
3T has been successful in voluntarily recalling almost all Aura Pro Cervélo Custom Edition aerobars affected for a safety upgrade. The recall is officially closed by the authorities. We are still and we will keep being prepared to serve any request related to this recall as safety is 3T’s highest priority.
Below you can find all the relevant information necessary to understand if your bar is affected and what to do if this is the case.
These aerobars were fitted as original equipment only to certain Cervélo 2013-model bicycles, which are listed below. The recall involved replacing the bolts that attach the extension clamps to the basebar.
In the US, this recall program has been managed under the auspices of the U.S. Consumer Product Safety Commission (CPSC). You can read the CPSC/3T voluntary recall notice here.
The recalled Cervélo Custom Edition aerobar that is part of these bikes’ standard equipment has wider armrests than the standard Aura Pro. Armrests have 4 cradle-clamp bolt locations. (Standard Aura Pro armrests have only one cradle-clamp bolt location). It was supplied in only one version and color, finished in gloss black with a white 3T logo on the basebar’s top surface.
No other 3T aerobar was part of this recall.
Aero bars with green stickers on the clamps or with black bolts (on the underside of affected clamps) had already been retrofitted with the new, longer bolts.
Who’s affected: Customers who have bicycles fitted with Aura Pro Cervélo Custom Edition aerobars should stop riding them at once and contact 3T for the required safety upgrade. We will send you a kit of 4 longer replacement bolts. You pay nothing for this kit.
How to identify the bar: This recall involved only Aura Pro Cervélo Custom Edition aerobars supplied on these 2013-model bikes:
• Cervélo P3 with Shimano Ultegra
• Cervélo P5 Three with SRAM Red
These are 2013 models and were sold as complete bikes from September 2012 to January 2013.
Only special Aura PRO aerobars on Cervélo bikes were affected. Those bars can be identified by 3 characteristics which are shown below:
1. Clamps: These bars have wider clamps which allow for 3 different width adjustments of the armrests
2. Extensions: These bars come with ski-bend extensions
3. Pads: These pads come with comfort pads which are bigger and do NOT have a 3T logo embossed
What to do now: if you need to get the replacement, according the points above, pls kindly send your request with the following information to firstname.lastname@example.org with the subject line ‘AURA RECALL’. Please, kindly provide the following information:
• Serial number of your bike
• Date of purchase
• Proof of purchase
• Your complete address
• Your phone number
• Details of the store where you bought your bike
3T will send a replacement bolt kit for you to fit. If you do not wish to fit it yourself, choose to have it fitted by a 3T dealer. You pay nothing for this service.
Why it’s needed: The clamps that attach the handlebar extensions to the basebar can become detached during use, posing a fall or injury hazard to the rider. One such incident has been reported to 3T, with minor injury to the adult rider.
How it works: Every replacement bolt kit comes with fitting instructions. Fitting the bolts requires basic mechanical skill. It is recommended that a torque wrench be used to tighten the bolts. If you are not confident of successfully carrying out this work, please ask a professional mechanic.
Please review the replacement instructions before starting work.
Questions you might ask
I haven’t noticed any problem with my AURA bars — do I really need to replace the bolts?
Yes. Bars which are affected can be identified by the clamps, pads and extensions. Bars are equipped with wide clamps which offer 3 possibilities of mounting your armrests and the arm rest pads are of our Comfort Shape. They do NOT have a 3T logo embossed and the bars in addition are with ski-extensions.
How can I tell if the problem has already been corrected on my AURA aerobars?
3T and Cervélo had already replaced affected bolts on stock bikes. It may be that your bike already have been retrofitted. If you have a bar of that specification on a Cervélo bike or from a Cervelo bike but you are not sure about the bolt length, please remove one bolt and measure its length. The bolt length is defined by the shaft length of the bolt, excluding the head. Affected bolts are of 35mm length, replacements are of 45mm length.
I bought my Cervélo in a different country – do I have to get the replacement bolt kit from them?
No, please complete the form above to receive your replacement bolts.